MBA in International Hospitality & Service Industries Management

The Glion MBA in hospitality is a uniquely flexible MBA program that offers multiple study options: a full-time MBA on campus in Switzerland or London, an Online MBA for working professionals, and a hybrid, distance learning option that alternates campus-based and online courses.


The core MBA courses will develop your leadership skills and strategic management competencies for access to upper-management positions within the hospitality, tourism and service industries. Each MBA option includes the core courses, plus a number of specific courses that adapt the curriculum for different educational and professional backgrounds. In the end, you will leave Glion with an accredited, industry-recognized MBA in hospitality management, plus the confidence, skills and qualifications to take your career to the next level. 


MBA program details

Key Facts

Degree Title: MBA in International Hospitality and Service Industries Management

Accreditation: New England Association of Schools and Colleges, USA

Duration & Location:

  • On campus, full-time MBA = 1 year, Switzerland or London
  • Hybrid MBA = 1.5-2 years (1 semester on campus, remainder online), Switzerland or London and Online
  • Online = 2 years (average pace of study), 100% online

Start Dates: January, April, July and October (from 2017)


Please refer to the Academic Catalog for the courses and course descriptions.

Which MBA is right for you?

Depending on your background, availability and budget, you can choose to follow the MBA program full-time, online, or as a hybrid program that combines on-site and online studies. This flexibility makes Glion's MBA more accessible and more affordable for hospitality and service industry professionals. 

Campus-based MBA in Switzerland or London

Designed for: Graduates who have a bachelor degree - preferably in hospitality, tourism or event management - or a business degree or equivalent qualification, and minimum 2 years of work experience in hospitality or related business in a supervisory or management position.

Advantages: On campus, you have face-to-face courses and faculty mentoring, plus a life-changing experience in Switzerland or London.

Hybrid MBA

Designed for: Candidates who have 2 years of work experience in the hospitality industry and who want the flexibility of studying online.

Advantages: The campus-based courses give you an interactive experience with faculty and students in Switzerland or London. The online portion gets you back into the industry faster and reduces accommodation fees.

Online MBA

Designed for: Experienced hospitality professionals

Advantages: The online courses allow you to develop the skills and competencies you need to advance your career, without putting it on hold.  You can apply your new knowledge directly for immediate benefits.



Strategic Management Skills - You will learn advanced hospitality business administration for the executive level in finance, human resources, marketing and service operations.


Research and Data Analysis Skills - Through the core courses, you will gain lifelong learning skills to analyze research, solve problems and make decisions based on data and critical thinking.


Soft Skills - You will develop the soft skills that employers value including critical thinking, communication, creativity, innovation, problem solving, and collaboration.


Cultural Knowledge - Living and learning in a multicultural environment, you will develop the skills to address cultural, moral, ethical and environmental issues in international organizations.


Leadership Confidence - The Applied Business project puts you in the role of consultant doing the research, analysis and presentation to industry stakeholders. 

Applied Business Projects

The Applied Business Project (ABP) gives you the chance to work with managers to address real, current business issues in major hospitality companies. In the past, ABPs have been conducted with Kempinski, Nestlé Professional, Mövenpick, and InterContinental. Faculty members and managers collaborate to establish the aims and objectives for each project. You conduct a qualitative and/or quantitative investigation of the given problem, then offer insights and practical suggestions in a management report which you present to the industry partner’s decision makers.

Finally, you reflect on your contribution in an individual project based on learning theories. You, the school, and the company all benefit.


Examples of Applied Business Projects with Kempinski

In an ABP with Kempinski, a long-term partner of Glion, MBA students examined how to better motivate and retain employees within the Generation Y demographic, who comprise a majority of Kempinski’s front-line workforce but have tended to be more transient than employees of other generations. MBA students conducted focus-group interviews and data analysis of Gen Y employees in Europe, China, Thailand, and the Middle East. Employees said they could benefit from a career-planning program that would help them grow within the career hierarchy, as well as cross-training programs that would broaden their skill set.

This study has led to further ABP projects with Kempinski, including the building of in-house training for GenY employees and a proposal for a social media recruitment strategy to be applied within the company.