From savvier consumers to the need for diversity, the next generation of luxury hospitality leaders will deal with challenges that did not exist even a decade ago.

As leaders in luxury hospitality education, Glion is preparing them by asking the big questions – and now we’d love it if you could join us.

Expect an exclusive evening of insight and debate on the issues – and the opportunities – our future leaders will face.

An evening of insight and debate

Network

Your chance to meet industry thinkers and innovators – and the leaders of the future.

Learn

Engage with the latest thinking, hear first about upcoming trends, and gain valuable insights.

Get inspired

Be part of an event designed to challenge, inspire and engage the industry of tomorrow.

At Glion, we are proud to inspire the luxury hospitality leaders of tomorrow with the conversations of today. From emotions and experiences to exclusivity, luxury is not what you buy — it’s a mindset.”
Georgette Davey, Managing Director at Glion Institute of Higher Education

Event details

Join us for networking, debate and gourmet food with industry-leading expert talks. Here are the key themes to be covered for the evening:

Panel discussion – The Inclusivity Paradox

It’s a challenge to provide a memorable experience for today’s diverse, fragmented audience. After all, inclusivity can feel like the antithesis of luxury’s exclusivity.
But the challenge for tomorrow’s leaders is connecting with these groups, who will eventually be key audiences. We’ll be asking how they do that and exploring if an industry based on exclusivity can – or should – be more inclusive.

Keynote speech – The Demand for Diversity

For more and more customers, diversity is an ethical imperative. We’ll be considering the best way to go about finding and hiring employees from diverse backgrounds.
We’ll also be asking how leaders can better address and communicate this in luxury hospitality, and how they become leaders in their field.

Keynote speech – The Technological Opportunity

From VR experiences and check-in robots, to facial recognition and big data, the possibilities of technology are endless. But they also come with their own dilemmas.
We’ll consider the role of technology in luxury and ask what the balance between human and machine is. And we’ll address how to use technology effectively and ethically – questions the leaders of tomorrow will have to answer every day.

Introducing our experts

We’re continually adding more industry leaders and experts from across the world of luxury. Keep checking this page for updates over the next few weeks.

Location

Hotel Mandarin Oriental
Quai Turettini 1
1201 Geneva
Switzerland

About the venue

With a peaceful setting that combines breathtaking mountain backdrops with stunning River Rhône vistas, Mandarin Oriental, Geneva is a five-star hotel with classic Swiss charm. It’s the perfect place to contemplate the future of the luxury hospitality industry.