Glion alumna launches personalized hotel booking app

Glion alumna launches personalized hotel booking app

Camille Gersdorff has enjoyed a career in both hotels and as an entrepreneur. Since graduating from Glion in 2015, Camille works for her family-owned hospitality group Maison Gersdorff, as well as co-founding new personalized hotel booking app Triptwin.

Setting up Triptwin began one lunch time when a colleague, and fellow Glion alumni, gave her a phone call. “Xavier [Rambaud] rang to discuss his idea of a personalized booking app, for people who love unique experiences but hate spending hours looking for them. The Tinder of hospitality, essentially,” Camille explained. “He then came to London the following weekend to show me his business plan, and from there we decided to become business partners.”

Triptwin launched in February 2018, and already boasts around 150 hotel partners from France and Belgium. “We aim to launch Triptwin in the UK and Italy by summer time,” Camille said. “We have already received very positive feedback, but this is just the beginning.” Triptwin uses matching algorithms to restrict you to three hotels, with each hotel selected by the team for their unique qualities. “Triptwin finds hotels that match your desires,” Camille explained. “Whether you want a hotel by the sea, in the mountains or in the city. Our goal with Triptwin is to sell experience, something many hospitality apps don’t focus on. We want to create something personal, where we find the right hotel to fit your personality and wishes.”

Camille is able to bring extensive experience of the hotel industry to her entrepreneurial efforts. Alongside Triptwin, she also works for Maison Gersdorff, her family hospitality group. “We are the owner and developer of unique hospitality experiences,” she said. “I am responsible for the group’s branding and partnerships, as well as the development of new projects in our portfolio.”

For the future, Camille has lots of goals she aims to complete. “I would love to open my hotel, but I don’t like to talk about my dreams. I just focus on making them happen,” she said. “One thing is for sure, though – I will never leave the hospitality world.”

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Glion to launch new wellness programs with expert team

Glion to launch new wellness programs with expert team

The wellness industry has soared over the past decade. To reflect this, Glion is updating its current programs and launching new ones, highlighting the importance of this ever-growing industry. Mariana Palmeiro, part of a team of Glion experts leading these changes, tells us more in our latest blog.

The rise of the wellness industry

Defined by the Global Wellness Institute as “the active pursuit of activities, choices and lifestyles that lead to a state of holistic health”, wellness has become an increasingly important part of everyone’s daily lifestyles. Additionally, business cultures, services and products across the globe are also taking notice.

The wellness industry now boasts a revenue of $3.7 trillion, under which the spa industry represents $99 billion. Glion Institute of Higher Education is following this market closely, but not just on general subjects connected to hospitality. We are also looking at deeper subjects related to the importance of food and nutrition, beauty, and recent developments on health, longevity and wellbeing.

New changes at Glion

With this in mind, Glion has formed a team of experts who will be updating our current programs and adding the wellness aspect, as well as launching a few new programs that demonstrate the industry’s continued rise. The team is represented by:

  • Mariana Palmeiro, a former Spa and Wellness Consultant who led fifferent projects and developments in Southeast Asia, Middle East and Europe;
  • Marianne Rothenbühler, Senior Program Portfolio Manager with more than twenty years of experience in hospitality and executive education;
  • Denisa Nitu, Program Portfolio Manager with an extensive experience in project management.

The first educational program the team has developed will integrate a full week’s course exploring luxury wellness in hospitality. This will go into the exiting Glion Bachelor’s program. Students will have an intensive course focusing on latest industry trends, management principles, wellness food and nutrition fundamentals, and exciting workshops in our healthy restaurant and bar, Fresh.

In the future, Mariana, Marianne and Denisa plan to launch a new wellness to business education program at Glion. This program will develop highly capable leaders in the wellness industry through training, education, career development, consultancy and research activities.

Glion’s team is currently pursuing global strategic alliances and joint ventures with leading brands, with the aim of developing tailored training and customized educational programs. The aim is to promote professional development and to achieve success stories, to be published and shared with students via white papers and case studies. The program is also constantly engaging leaders and strategic professionals as guest speakers, executives and contributors, in order to create an impactful experience.

We hope to launch this new program in September 2018.

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Why events are so important to the hospitality industry

Why events are so important to the hospitality industry

Events and conferences are a huge part of the hospitality industry, and are continuing to grow. Whether it be focused on music, sport or a luxury brand, events around the world are generating billions of revenue and changing the way businesses, hospitality organizations and resorts operate.

A booming industry

Meetings, conferences, events and exhibitions are a key driver of tourism destinations across the globe. In the USA, they generate almost one trillion dollars in direct, indirect and induced spending. In Europe, the event industry continues to grow steadily. In Asia, it is booming. As a result, tourist destinations around the world are realizing that events are a vital component in attracting holidaymakers. Without them, they are at risk at losing out.

Events are valuable to more industries than just tourism, however. In music, the company Live Nation has become the market leader. With a revenue of over $8.5 billion, Live Nation owns a range of leading businesses (including Ticketmaster), as well as some of the world’s most popular festivals.

GL Events, WPP and Reed Exhibitions are other examples of the key players in this industry. They actively look to expand, and boast hundreds of offices and thousands of employees.

No matter the industry, events are becoming a vital part of their appeal, meaning the desire for employees with the right skills and knowledge is essential.

The importance of events

A company conference, a trade show, a product launch, a music festival, a sport event, a wedding, a fashion show – all of these are examples of business opportunities around which the industry is building its fortune.

Key players in the sport event sector, like the International Olympic Committee, UEFA and Formula One, are focusing more and more on customer service and VIP hospitality, increasing customer satisfaction, revenue and profitability. Conversely, resorts and destinations are creating new events or attracting ones they feel will bring in more revenue.

Gain the skills needed

The world of events needs professionals who have the skills and confidence to identify future opportunities and make events successful.

At Glion, our International Event Management specialization has been designed to provide you with a holistic experience, allowing you to explore the concepts, characteristics and management of local and international events in various locations. Our specialization breaks down the concept of an event, analyzes the motivations and expectations of today’s clients, and gives you the skills you’ll need to deliver successful event experiences.

Our staff, with many years of professional and academic experience, will lead and inspire you to focus on what makes an event successful, and bring them into all the related aspects of creation, planning, finance, marketing, operations and human resources.

Learning such skills has helped our alumni successfully develop careers in a range of working environments. For example, Sara Verderio now works at luxury fashion company Zegna, Charlotte Grace Anthony is employed at Bespoke Event in London and Nektarios Makris is Vice-President of Business Development at SpotMe.

Glion’s International Event Management specialization is a perfect choice to acquire the skills and competences modern companies seek. To find out more, visit our website.

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Alumni gather for successful Athens event

Alumni gather for successful Athens event

Paul Chappel, Student Advisor and Faculty Member in Glion, was recently invited by Glion and Les Roches alumni to attend their gathering in Athens, Greece. He writes on the warm hospitality he received while in the capital city, and the tight community our alumni have created.

Greeks bearing gifts

When arriving in Athens, it becomes obvious that it is a culture built on hospitality fundamentals. From the street café owners beckoning you in to sample their cuisine, the constant smell of charcoal-grilled souvlaki and the general hubbub of conversation, Athens is a place where people like to make you feel welcome. With a lovely 16-degree heat also greeting us, the weather was just as warm as the locals.

The other thing that strikes you about Athens is the Acropolis. The citadel stands proudly on the hill and is visible from each and every place you arrive. It is a great way to orientate yourself when you’re unsure of which direction to head to next.

A successful gathering

The venue for both my stay and the alumni gathering was the Radisson Blu on Alexandros Street. The hotel has been a well-established landmark in this part of Athens, both as the Park Hotel and under its current Radisson Blu branding. The Sommet Education teams did a fantastic job of organizing the event, with around 50 alumni from both Glion and Les Roches attending.

We enjoyed a wonderful dinner, including canapes, champagne and a Crème Brulée dessert, with wonderful hosting from both the Sommet team and the Radisson Blu staff. The stunning venue was located on the hotel’s eighth floor, providing panoramic views of the city and, of course, the Acropolis. Such a beautiful sight made me reflect on the heritage of our schools, and how such alumni gatherings always leave me with a feeling that the history and future is in very safe hands.

Throughout the event, the conversation was buzzing. By the time I finally checked the time, I was amazed to see that Saturday evening had turned into Sunday morning! Time flies when you’re having fun, as they say.

A proud heritage

When I awoke on Sunday morning, I felt fortunate to be part of a school that has such heritage, as well as great ambassadors in the industry who are proud to count themselves as alumni. As I looked out of my hotel window and saw the Acropolis, it gave me a reassurance that this will go on for many, many years to come.

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Finding love at Glion

Finding love at Glion

When you study at Glion, you make lifelong connections that stretch across the globe. However, sometimes these bonds are much deeper than friendships or business contacts. That’s certainly been the case for Irina Agapova and Matvey Shapovalov, who fell in love at Glion and have since married.

Both Irina and Matvey met while studying our BBA Hospitality Management course, specializing in Real Estate Finance and Revenue Management. The two met while Matvey was on his first semester and Irina was on her third, with Matvey instantly smitten. “The first time I saw her was when she was carrying out her practical arts duty as a receptionist in Hotel des Alpes,” Matvey said. “I fell in love at first sight. We started dating pretty much immediately.”

However, their early days together were far from straightforward. While Matvey elected to stay in Switzerland for his internship, Irina conducted hers in Mauritius (approximately over 5,000 miles away). Luckily, their love conquered such an obstacle. “We managed to stay together in a long-distance relationship,” Matvey said. “We then moved in together during our next semester.”

Creating lifelong relationships

After finding a place together, they then took the step into marriage. “We got married in 2016, while I was still studying and Irina was passing her last internship,” Matvey said. Although the wedding was only small – consisting of “only 20 or so people” – the close bonds created at Glion meant a number of alumni were in attendance. “We still hold close ties to a number of our friends from Glion,” Matvey said. “Travel is also very nice, as there is always someone to visit all around the world.”

There were further hurdles in the way – both had to try and secure jobs in the same city, while Matvey conducted his Swiss national service – but eventually the couple settled in Geneva. “We currently live together in an apartment,” Matvey said. “Irina works at J.P. Morgan as Hedge Fund Trading Support, while I work as an Industries Audit Assistant at EY.”

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