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With classrooms around the world closed due to the COVID-19 lockdown, teachers, including those at Glion, have needed to adapt to remote learning. We asked faculty to share the techniques they are using to create an engaging and effective learning environment.

For Senior Lecturer, Dr. Francesco Screti, successful remote teaching is about ensuring clarity and understanding:

– Assign simple (not easy!) tasks
– Give clear instructions
– Set reasonable deadlines
– Provide personalized support

“Teaching remotely is a stimulating and thought-provoking experience, that forces you to reinvent yourself all the time, to creatively overcome the time difference and space distance. The teacher works more as a facilitator and a guide, by providing detailed and personalized feedback to students.”

‘Show them that, despite the situation and the distance, you care’

Even though both teachers and students are at home, educators should still bring the industry into the learning environment, says Senior Lecturer, Christelle Herbin:

– Provide students with written guidelines they can easily access and refer to
– Link your topic with real examples from the industry
– Show them that despite the situation and the distance, you care

“Remote teaching can become more personalized than class teaching, I am making myself more available to support them on an individual request.”

“With remote learning, you must stay calm and work hard to manage it; keep lecture sessions short and focussed, and support video content with critical thinking questions.”

Neil Coade

Lecturer

‘Stop working’

Head of Luxury Marketing and Brand Management and Assistant Professor, Barbara Czyzewska, endorses the power of organization, focus and balance in order to deliver effective remote teaching.

– Create your daily routine and stick to it! Schedule time for sport, healthy food, relaxation and contact with family and friends
– If possible, separate ‘office’ space from ‘private’ space. If you cannot accommodate a separate table, at least reorganize your space for ‘work’ time and ‘personal’ time
– Stop working – it is very tempting to just answer just one more email. When you cannot physically leave your office, you need to make sure you mentally leave the office

“The ability to work with others from a distance using various technologies is one of the skills of the 21st Century. While the situation we find ourselves in is far from comfortable, it is a perfect time to invest in our future, build new skills and learn about our capabilities.”

“We are learning how to integrate different techniques and technologies, from video streaming and recorded sessions, to tutorials, gaming, and synchronous to asynchronous, all in a tight calendar and class schedule.”

Giovanni Manfredini

Head of International Event Management Specialization and Marketing Subject Lead

‘Put yourself in your students’ shoes’

For Senior Lecturer, Alison Donnelly, empathy, communication and the bigger picture are essential for effective remote teaching.

– Focus on the learning outcomes, rather than the daily plan
– It’s a stressful time for all and we need to be able to say it’s OK to struggle with new ways of teaching and learning at the start
– Communicate clearly and regularly: let students know when and how they can contact you. It helps reduce anxiety and builds continuity
– Put yourself in your students’ shoes and be patient: anticipate feelings of isolation, confusion and the need for support

“Although apprehensive at the start, I have found that the move to remote learning has opened up a wealth of learning opportunities, many of which can be used to complement and enrich our future on-campus based teaching.”

‘The world is facing a new way of working, and we must adapt

Teaching online brings with it opportunities to prepare students for evolving guest expectations and modern ways of working in hospitality. Lecturer, Zabin Visram, uses technology to keep Glion students focused and excited.

– Create virtual breakout rooms and virtual group-work
– Use colour and imagery in your presentations
– Implement quizzes and live Q&A to improve student engagement

“The world is facing a new of working and we must adapt. The skills you develop by motivating yourself, organising your day, learning remotely, and interacting virtually with peers mean that you will have a competitive advantage in a world that is increasingly collaborating globally.”

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About the author

Glion Institute of Higher Education
Glion Institute of Higher Education is a private Swiss institution offering bachelor’s and master’s degrees in hospitality, luxury and event management to an international student body across three campuses in Switzerland and London, UK.
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