AI and Innovation in Hospitality Leadership
- 3 week program
- 6-8 study hours per week
- 100% Flexibility
- Certificate of completion
| Next start date | 29 October 2025 |
Harness the power of AI for your business
- Understand foundational AI concepts and their role in innovation.
- Experiment with AI tools to identify opportunities for real-world business transformation in hospitality.
- Develop AI-driven strategies that align with business goals and operational realities in hospitality.
- Strategize AI adoption by leveraging creativity, critical thinking, and leadership skills.
This course equips hospitality leaders with the knowledge and practical skills to leverage AI for innovation, efficiency, and strategic advantage. It builds from introducing AI ‘essentials’ through study of real-world AI adoptions to an exploration of important techniques such as prompt engineering – ultimately delivering a strategic roadmap for successful AI implementation in hospitality.
A focus on practical applications within the hospitality sector includes a full assessment of the ethical, legal, and business challenges facing industry leaders today.
100% flexible learning
Study in your own time and at your own pace
Certificate of completion
Official certificate from Glion to add to your CV/LinkedIn profile.
Peer-to-peer networking
Build your professional network through interactions with fellow participants.
Direct faculty interaction
Get your questions answered and receive direct developmental feedback.
Book a call to learn more
Arrange a call with an education advisor who can tell you more about this program
Get answers to questions such as:
- How to combine your study with your work, social and family life
- If this course is right for your career goals
- What you’ll learn in specific classes/modules
100% flexible online learning that puts you in control
This program puts you in complete control of your learning journey. Choose the time, format and platform – we’ll do the rest!
- 100% online study that fits your schedule
- All live sessions recorded for catch-up on demand
- Content suitable for all devices – PC, mobile, tablet, etc.
A certificate that helps you stand out to recruiters
Your certificate of completion is an open badge you can share on your CV, LinkedIn profile, email signature, and more.
Backed by Glion – the #4 ranked school for Employer Reputation globally (QS Rankings by subject 2024).
Explore AI in hospitality across three immersive weeks
1 OF 6
AI Basics – A Crash Course
Learn some of the key definitions of AI and discover more about its capabilities and limitations.
Understand how to cost AI implementations, including development, data centers, sustainability, and growth
2 OF 6
Innovation Theory
Discover the different definitions and types of innovation, then get to know some of the ways that AI can contribute to design thinking and creativity.
3 OF 6
AI and Innovation in Action
Study real-world examples of AI adoption across industries; and learn about the relatively new discipline of prompt engineering, through which AI outputs can be enhanced via carefully constructed prompts.
4 OF 6
How is AI Reshaping Hospitality?
Review successful – and unsuccessful – AI implementations in hospitality; and explore potential impacts of AI in areas such as guest service, operational efficiencies, and revenue modeling.
5 OF 6
The AI and Innovation Roadmap for Hospitality Leaders
Develop a comprehensive toolkit for AI implementation, including strategies for training and upskilling, change management, and tackling legal and ethical considerations.
Explore the impacts of AI on wider society and the convergence of AI, IoT, Blockchain, and Robotics.
5 OF 6
AI for Hospitality Impact
A final, highly applied project with a choice of preparing an executive report proposing an AI adoption plan or a reflection on a documented AI experiment and its results.
Explore AI in hospitality across three immersive weeks
- AI Basics – A Crash Course
- Innovation Theory
- AI and Innovation in Action
- How is AI Reshaping Hospitality?
- The AI and Innovation Roadmap for Hospitality Leaders
- AI for Hospitality Impact
AI Basics – A Crash Course
Learn some of the key definitions of AI and discover more about its capabilities and limitations. Understand how to cost AI implementations, including development, data centers, sustainability, and growth.
Innovation Theory
Discover the different definitions and types of innovation, then get to know some of the ways that AI can contribute to design thinking and creativity.
AI and Innovation in Action
Study real-world examples of AI adoption across industries; and learn about the relatively new discipline of prompt engineering, through which AI outputs can be enhanced via carefully constructed prompts.
How is AI Reshaping Hospitality?
Review successful – and unsuccessful – AI implementations in hospitality; and explore potential impacts of AI in areas such as guest service, operational efficiencies, and revenue modeling.
The AI and Innovation Roadmap for Hospitality Leaders
Develop a comprehensive toolkit for AI implementation, including strategies for training and upskilling, change management, and tackling legal and ethical considerations. Explore the impacts of AI on wider society and the convergence of AI, IoT, Blockchain, and Robotics.
AI for Hospitality Impact
A final, highly applied project with a choice of preparing an executive report proposing an AI adoption plan or a reflection on a documented AI experiment and its results.
Meet your Faculty
All our Executive online courses are led by internationally recognized subject matter experts, able to deliver advanced, relevant, and up-to-the-minute knowledge.
Mariana Palmeiro
Visiting Faculty – Business Trends in Luxury
Mariana Palmeiro spent 10 years in Asia working on numerous hospitality development projects, mainly as a Project Manager for new spa and wellness center openings. She also acted as a hospitality consultant, where she opened and managed hotel operations. Currently, Mariana offers consultancy focused on the development of medical and wellness experiences in luxury hospitality operations. She has also been a visiting lecturer at both Glion and Les Roches for the past five years, where she enjoys supporting students and executives on their path to becoming stronger hospitality leaders.
Campus: Switzerland
E. mariana.palmeiro@ext.glion.edu
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ADMISSION CRITERIA
There are no admission criteria for this program
FEES
CHF 1,250 CHF 875
Special discounted offer ends in September
START DATES
29 October 2025
Need more information? Speak to us
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