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Glion Online Courses – Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY BEFORE REGISTERING FOR ANY ONLINE COURSES OFFERED ON THE GLION WEBSITE (“SITE”). THESE T&C, INCLUDING ALL DOCUMENTS INCORPORATED BY REFERENCE, GOVERN YOUR PARTICIPATION IN ANY ONLINE COURSES. DO NOT REGISTER FOR ANY ONLINE COURSES IF YOU DO NOT UNCONDITIONALLY AGREE TO BE LEGALLY BOUND BY THESE T&C. THESE T&C ARE SUBJECT TO CHANGE BY GLION FROM TIME TO TIME. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGEMENT AND ACCEPTANCE OF THE CHANGES. BE SURE TO RETURN TO THIS PAGE PERIODICALLY TO ENSURE FAMILIARITY WITH THE MOST CURRENT VERSION OF THESE T&C.

1. SERVICES

1.1 GIHE Sàrl (“GLION” or ‘we’) is a company incorporated in Switzerland and registered at Rue de l’Ondine 20, 1630 Bulle.

1.2 GLION offers online courses on a non-credit basis that include learning contents and training materials (such as lectures, talks, documents, articles, videos…), opportunities for professor-to-student and student-to-student interactivity, individual assessment (such as quizzes, tests and peer reviews) and certificate of achievement (“the Services”).

1.3 These T&C apply to your registration on the Site and access and use of the Services provided through the platform of our partner, FutureLearn Ltd, a UK company with an address at PO Box 77, Chambers Building, Walton Hall, Milton Keynes, MK7 6BT, England (the “Partner’s platform”).

1.4 You acknowledge and agree that you will not be an applicant for, or enrolled in, any degree program at GLION as a result of registering for or completing any online course(s) provided through the Partner’s platform. You will not be entitled to use any of the resources of GLION beyond the online course(s) provided on the Partner’s platform, nor will you be eligible to receive student privileges or benefits provided to students duly enrolled in degree programs at GLION.

2. ORDERING SERVICES

2.1 In order to book any online course(s) you must register for an account with us via the Site. If you already have an account you can log into your account.

2.2 As these courses are open to the public, there are no prerequisites; however, students must be at least 16 years of age in order to register on the Site or book any course(s).

2.3 Your booking is a request to us to reserve a place for you on a course with a specific start date and duration. All bookings are subject to acceptance by us. Following receipt by us of your booking via the Site we will confirm receipt of your order. A legally binding agreement between us and you shall come into force when we have:

  • accepted your booking by sending you an email confirming the purchase; and
  • received payment of the relevant Fees from you in accordance with clause 3 below.

2.4 The agreement will relate only to those courses which we have confirmed we will provide in the order confirmation.

3. FEES

3.1 Fees, as set out on the Site at the time of your booking, must be paid in full at the point of booking via the SIX’s secure online payment process. We cannot invoice for Fees, or accept payment by instalments.

3.2 You are financially responsible for any and all charges incurred, including any fees charged by your debit or credit card provider in connection with the payment. Sales taxes (VAT etc.) are charged at the applicable rate .

4. DELIVERY

4.1. Before the course start date, you will be notified by email how to access the course material on our Partner’s platform.

4.2 The Services will only be made available to you once the course session has started and provided that your payment has been authorised.

5. CANCELLATION AND VARIATION

5.1 CANCELLATION BY USER

5.1.1 Cancellation is not available. We do not provide credit, refund, or prorated billing. Take some time to read the course description and dates thoroughly and if you have any questions or are still uncertain about any course features and functionalities, feel free to contact us at onlinecertificates@glion.edu with your questions before booking. We are happy to give you further information.

5.1.2 Notwithstanding the foregoing, GLION reserves the right to accept refunds, discounts or other consideration in exceptional circumstances and at its sole discretion. In such circumstances, GLION is unable to reimburse for any currency conversion fees charged by the credit card issuer and refunds will be issued to the paying credit card.

5.1.3. In any case, if you have already accessed, downloaded all or part of a course and/or started to use the Services or if you fail to attend the course you are booked onto, then you shall have no right to cancel your order. However, keep in mind that our online courses allow you the flexibility to study according to your own schedule during the period dedicated to completing the course.

5.2 CANCELLATION BY GLION

5.2.1 We reserve the right to cancel any course(s) up to the first day of the class when necessary due to insufficient enrolment or for other reasons.

5.2.2 In this instance, all fees paid for the course will be refunded to the paying credit card.

5.2.3 GLION also reserves the right, in its sole discretion, to add to or delete from the courses offered, discontinue, delay or reschedule any particular course(s) or release, from time to time, updated versions of any course(s).

6. USER ACCOUNT & PRIVACY

6.1 In setting up your account on the Site, you agree to provide accurate and complete information and maintain and update your information to keep it current and accurate. You agree not to misrepresent or attempt to misrepresent your identity while using the Site and you may not use another’s account.

6.2 As you are solely responsible for the activity that occurs on your account you must keep your account password secure and never divulge or share access or access information with any third party for any reason. You agree to notify us immediately of any unauthorized use of your account or other breach of security.

6.3 We care about the confidentiality and security of your personal information. Please see our Privacy Notice (here) for more information about what information about you GLION collects and how GLION uses that information.

6.4 To access the course material and benefit from the Services you must also register for a personal account on our Partner’s platform subject to its own privacy policy.

6.5 In general, our Site may contain links to other sites where GLION does not control how your data is processed. In those situations, please ensure you read and understand the privacy policies and practices of such websites and be aware that we are not responsible for the privacy practices or content of those third parties or other sites.

7. USE OF THE SERVICES

7.1 USER CONDUCT

7.1.1 You agree that you will use the Services in compliance with these T&C and all applicable laws, rules and regulations. In particular, you acknowledge and agree that access to and use of our Partner’s platform may be subject to terms, policies and procedures in addition to these T&C.

7.1.2. You agree to use the Services for your personal use and for the purposes of registering for and completing online courses only. You may not use the Services or any part of it for commercial purposes nor retransmit, publish, distribute, display or otherwise make available any of the courses or other content to others. In no event may you alter or modify a course or any other content, including, without limitation, by adding any advertisement or other material or by interfering with the viewing of any content.

7.1.3 You must only use the Service in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Services.

7.1.4 A part of the Services, our Partner’s platform offers opportunities for professor-to-student and student-to-student interactivity and you can post, send or upload content and information (“Your Content”). You are solely responsible for Your Content and the consequences of posting or publishing it. You represent and warrant that you own Your Content or that you dispose of the necessary authorisations to use and upload any of Your Content. You further warrant that the posting and use of Your Content does not infringe upon the rights of any third party, including, without limitation, any privacy right, copyright, trademark, other intellectual property right or trade secret.

7.1.5 We reserve the right, without notice and at our sole discretion, to request our Partner platform to withdraw Your Content, in whole or in part, to regulate your usage of the Services (including suspending your account without refund) and to pursue any cause of action against you available to us under applicable laws. Prohibited behaviours include but are not limited to harassing, threatening or causing distress or inconvenience to any person, transmitting obscene, indecent or offensive content or disrupting in any manner the Services. Viruses, corrupted files, malware, spyware or any other similar software are prohibited.

7.2 ACADEMIC CONDUCT & CERTIFICATES

7.2.1 By enrolling in any online course, you agree to learn the course material and to do so with academic and intellectual integrity and not engage in any activity that would dishonestly improve your results, or impact the results of others including cheating or plagiarism of any work which you are required to prepare or submit. Additional requirements specific to a class may be shared with you from time to time.

7.2.2 Certificate of achievement (“Certificate”) will be issued by GLION and FutureLearn if you successfully pass the course.

7.2.3 GLION reserves the right to deny or cancel a Certificate and may also decide to take any additional actions if you are found in violation of these T&C (such as but not limited to disenrollment from a course without refund). Our decisions are final and binding.

7.3 INTELLECTUAL PROPERTY RIGHTS

7.3.1 The content of the Site and the Services, including the courses and other contents such as, but not limited to, text, graphics, data, photographic images, moving images, sounds, illustrations, and the selection and arrangement thereof is protected by copyright and trademark laws. Unless otherwise indicated, all intellectual property rights and other property rights, title and interest in and to any content, other than Your Content and other users’ content are, and remain, the property of GLION or its licensors.

7.3.2 Upon payment of the applicable Fees for the course(s), GLION grants to you a non-exclusive, non-transferable, limited license to access, view and use the online course(s) you selected for a specified period and for the sole purpose of completing the online course you registered for. All rights that are not expressly granted are reserved.

7.3.3 You are not authorised to (i) copy, modify, reproduce, create derivative works, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the course materials without prior written permission; (ii) record on video or audio tape or other means the online course (iii) use the course materials in the provision of any other course or training; (iv) remove any copyright or other notice on the course materials; (v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Services, the Site or the Partner’s platform. You may download and/or print, for your personal use only, no more than one (1) copy of any course(s) for which you are registering and paying the applicable Fees.

7.3.4 You shall retain all ownership rights on Your Content. You grant GLION a non-exclusive, transferable, sub licensable, royalty-free, worldwide perpetual and irrevocable license to, display, use, reproduce, distribute and create derivative works of Your Content, in whole or in part, in connection with the Site and Services, including without limitation for using Your Content for the promotion of GLION activities in any format and through any media whatsoever. You also grant each user of the Services a non-exclusive license to access, use, copy and display Your Content in connection with their use of the Services and as permitted through the available functionalities and our Partner’s platform terms and conditions.

8. LIABILITY

8.1 Despite GLION’s efforts to provide accurate information, the Site/Services may contain technical or other mistakes, inaccuracies or error. The Site/Services and any other contents including any third-party information, content or material made available on or through the Site or the Services are provided “as is” without warranty of any kind (express, implied or otherwise), including, without limitation, any implied warranties of title, fitness for a particular purpose or non-infringement. GLION and any entities providing information, content or services for the Services, including but not limited to instructors, make no warranty about the accuracy, completeness, timeliness, or quality of the Services or any courses or content, or that any particular courses or content will continue to be made available. GLION does not warrant that the Site/Services will be compatible with all hardware and software, operate in an uninterrupted or error-free manner, that the Site/Services are free of viruses or other harmful components, that defects on the Site/Services will be corrected or that the courses or content provided will meet your needs or expectations.

8.2 Use of the Site and the Services obtained from or through the Site and the Partner’s platform, is at your own risk and you will be solely responsible for any damage or loss that results from download or use of such material or data. GLION excludes to the fullest extent permissible by law all liability for damages and loss either direct, indirect or consequential, arising out of or in any way connected with your use of the Site or Services, whether based on contract, tort, strict liability or otherwise.

8.3 You agree to defend, indemnify and hold harmless GLION and its partners and affiliates including their respective subsidiaries, affiliates, licensors, agents and employees from and against any third-party claims, actions or demands arising out of, resulting from or in any way related to your use of the Site or Services (in particular Your Content), including any liability or expense of every kind and nature.

9. TERMINATION

9.1 GLION is entitled to cease to provide you with the Services, in whole or in part, with immediate effect if you are in breach of these T&C. No waiver of any breach by GLION shall constitute a waiver of any subsequent breach.

9.2 Please note that our Partner’s platform may also be entitled to cease to provide you with access to the Services in case of breach of its own terms, policies and procedures and such termination will be without refund by GLION.

9.3 The rights granted to you hereunder will terminate upon any termination of your right to use the Services but all obligations and duties which by their nature survive the expiration or termination of your right to use the Services shall remain including but not limited to clause 7.3 Intellectual Property Rights.

10. MISCELLANEOUS

10.1 These T&C shall supersede all previous communications, representations, understandings or agreements, either oral or written, relating to the subject matter hereof. If any provision shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired.

10.2 GLION reserves the right to amend these T&C from time to time by posting such amended version on the Site. Your use of the Services constitutes your agreement to abide by any amended version.

10.3 These T&C shall be governed, interpreted and construed by, under and pursuant to the substantive laws of Switzerland, without reference to its conflict of laws. Any dispute arising from or in connection with the execution or interpretation of these T&C or breach thereof which cannot be settled amicably, shall be finally settled by courts located in Canton de Vaud, Switzerland.

December 1st, 2018