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Master of Science in Luxury Management and Guest Experience

Delivering highly specialized industry knowledge, this Master’s opens pathways to careers with prestigious brands operating throughout the luxury sector, including hotels & resorts, personal luxury goods, and bespoke luxury services.

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📹

Accreditations

neche
Course Summary

You cannot get closer to the business of luxury

Luxury is a business like no other, and it demands a Master’s like no other. Through intensive courses, immersive learning and a professional internship, you can take your skillset to the next level.

You’ll also meet top luxury and hospitality brands during your international field trip, and take up the challenge of organizing a luxury event with your fellow students.

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Tuition Fees & Admission Requirements

download iconTuition Fees 2025Tuition Fees 2025transfer iconView admission requirementsView admission requirements

Course Structure

Created to provide a pathway to senior roles in luxury, this Master’s encompasses all major components of the luxury industry, from fashion design to fine dining.

The comprehensive curriculum includes strategic management, effective communication and intercultural leadership.

Optional 4 week program

Hospitality immersion program

If you do not have an academic or professional background in hospitality, this optional fast-track program will bring your working knowledge up to a level that allows you to hit the ground running once your Master’s begins.

4 weeks - optional

Semester 1

Luxury Business Environments, Marketing and Brand Management, Luxury Experience & Innovation Part I

In this semester, you will acquire highly specialized knowledge relating to the luxury industry. This will help you develop and demonstrate the level of responsibility and autonomy required of industry managers.

Taught subjects include the economy and sociology of luxury, business trends in luxury hotels, resorts and events, experiential economics, data analytics, digital marketing and digital transformation.

Semester 2

Luxury Experience & Innovation Part II and Strategies & Business Models

Throughout this semester, you will have the opportunity to use the specific knowledge acquired in the first semester as you develop critical skills and advanced know-how in business and managerial disciplines.

The curriculum introduces higher level management and business subjects, such as strategic management of luxury brands, talent management, corporate finance and value creation, business models research and project management.

View admission requirementsView admission requirementsCourse OverviewCourse OverviewView academic catalogueView academic catalogue

Meet your faculty

Dr. Jinju Heo
Dr. Jinju Heo
Visiting Faculty - Building the New Sustainable Luxury
Dr. Eleonora Rosati
Dr. Eleonora Rosati
Visiting Faculty - Legal Environment of Luxury Industries
Dr. Eleonora Cattaneo
Dr. Eleonora Cattaneo
Program Director Master's in Luxury Management and Guest Experience
Nandita Perret
Nandita Perret
Visiting Faculty - Intercultural Leadership
Estelle Dinh
Estelle Dinh
Visiting Faculty - Luxury, Markets, Enterprises and Culture
Naida Culshaw
Naida Culshaw
Visiting Faculty - Leadership, Diversity, and Intercultural Management
John Kawalek
John Kawalek
Visiting Faculty - Digital Transformation and Data Analytics
Dr. Jinju Heo
Dr. Jinju Heo
Visiting Faculty - Building the New Sustainable Luxury
Dr. Eleonora Rosati
Dr. Eleonora Rosati
Visiting Faculty - Legal Environment of Luxury Industries
Dr. Eleonora Cattaneo
Dr. Eleonora Cattaneo
Program Director Master's in Luxury Management and Guest Experience
Nandita Perret
Nandita Perret
Visiting Faculty - Intercultural Leadership
Estelle Dinh
Estelle Dinh
Visiting Faculty - Luxury, Markets, Enterprises and Culture
Naida Culshaw
Naida Culshaw
Visiting Faculty - Leadership, Diversity, and Intercultural Management
John Kawalek
John Kawalek
Visiting Faculty - Digital Transformation and Data Analytics
Dr. Jinju Heo
Dr. Jinju Heo
Visiting Faculty - Building the New Sustainable Luxury
Dr. Eleonora Rosati
Dr. Eleonora Rosati
Visiting Faculty - Legal Environment of Luxury Industries
Dr. Eleonora Cattaneo
Dr. Eleonora Cattaneo
Program Director Master's in Luxury Management and Guest Experience
Nandita Perret
Nandita Perret
Visiting Faculty - Intercultural Leadership
Estelle Dinh
Estelle Dinh
Visiting Faculty - Luxury, Markets, Enterprises and Culture
Naida Culshaw
Naida Culshaw
Visiting Faculty - Leadership, Diversity, and Intercultural Management
John Kawalek
John Kawalek
Visiting Faculty - Digital Transformation and Data Analytics
Learn More
Meet our entire facultyMeet our entire faculty
Internships

Your 6 month internship

Enhance your studies with a six-month internship at a leading organization. Gain practical skills, grow your network, and understand current industry standards, all while boosting your CV.

Recent internship positions include:

🇫🇷 Charlotte DemarignyCommercial Assistant Intern
Société des Bains de Mer, Monte-Carlo SBM, Monaco
Linkedin
🇨🇳 Yuanfeng (Tony) JiHospitality Intern
Watches and Wonders Geneva Foundation, Richemont, Geneva, Switzerland
Linkedin
🇫🇷 Mathilde LaporteAssistant Project Manager International Events & Press Relations
Dom Pérignon, LVMH, Paris, France
Linkedin
🇩🇪 Jeremie BelokrinickijLuxury Watches Department Intern
Christie’s Geneva, Geneva, Switzerland
Linkedin
🇫🇷 Diane Legras Communication & Image Intern
Rolex, Geneva, Switzerland
Linkedin
🇵🇪 Verushka (Yda) Cuadros ChavezManagement Training Wellness
Rosewood Doha, Doha, Qatar
Linkedin
🇭🇺 Laura RomodaSales Intern
Petite Geneve Petrovic Kft., Budapest, Hungary
Linkedin
🇮🇹 Anna ShahuGuest Relations Intern
Splendido Mare, A Belmond Hotel, LVMH, Portofino, Italy
Linkedin
🇹🇭 Phutthiphong WachirasrisirikulGuest Relations Intern
The Ritz-Carlton, Marriott, Osaka, Japan
Linkedin
🇫🇷 Charlotte DemarignyCommercial Assistant Intern
Société des Bains de Mer, Monte-Carlo SBM, Monaco
Linkedin
🇨🇳 Yuanfeng (Tony) JiHospitality Intern
Watches and Wonders Geneva Foundation, Richemont, Geneva, Switzerland
Linkedin
🇫🇷 Mathilde LaporteAssistant Project Manager International Events & Press Relations
Dom Pérignon, LVMH, Paris, France
Linkedin
🇩🇪 Jeremie BelokrinickijLuxury Watches Department Intern
Christie’s Geneva, Geneva, Switzerland
Linkedin
🇫🇷 Diane Legras Communication & Image Intern
Rolex, Geneva, Switzerland
Linkedin
🇵🇪 Verushka (Yda) Cuadros ChavezManagement Training Wellness
Rosewood Doha, Doha, Qatar
Linkedin
🇭🇺 Laura RomodaSales Intern
Petite Geneve Petrovic Kft., Budapest, Hungary
Linkedin
🇮🇹 Anna ShahuGuest Relations Intern
Splendido Mare, A Belmond Hotel, LVMH, Portofino, Italy
Linkedin
🇹🇭 Phutthiphong WachirasrisirikulGuest Relations Intern
The Ritz-Carlton, Marriott, Osaka, Japan
Linkedin
🇫🇷 Charlotte DemarignyCommercial Assistant Intern
Société des Bains de Mer, Monte-Carlo SBM, Monaco
Linkedin
🇨🇳 Yuanfeng (Tony) JiHospitality Intern
Watches and Wonders Geneva Foundation, Richemont, Geneva, Switzerland
Linkedin
🇫🇷 Mathilde LaporteAssistant Project Manager International Events & Press Relations
Dom Pérignon, LVMH, Paris, France
Linkedin
🇩🇪 Jeremie BelokrinickijLuxury Watches Department Intern
Christie’s Geneva, Geneva, Switzerland
Linkedin
🇫🇷 Diane Legras Communication & Image Intern
Rolex, Geneva, Switzerland
Linkedin
🇵🇪 Verushka (Yda) Cuadros ChavezManagement Training Wellness
Rosewood Doha, Doha, Qatar
Linkedin
🇭🇺 Laura RomodaSales Intern
Petite Geneve Petrovic Kft., Budapest, Hungary
Linkedin
🇮🇹 Anna ShahuGuest Relations Intern
Splendido Mare, A Belmond Hotel, LVMH, Portofino, Italy
Linkedin
🇹🇭 Phutthiphong WachirasrisirikulGuest Relations Intern
The Ritz-Carlton, Marriott, Osaka, Japan
Linkedin

Monaco Field Trip

Learn
Combine theoretical and experiential learning.

Network
Make connections to grow your network.

Connect
Luxury, heritage, creativity and innovation to generate economic value

Every full-time Master’s program incorporates an immersive field trip, offering unique access to key industry players representative of your study topic. These bespoke, multi-day experiences have packed itineraries featuring company visits, presentations by senior executives, lunches and dinners at which you can experience the best of local gastronomy while getting to know fellow students in more relaxed circumstances.

Watch our video
Met with managers & Alumni from Société des Bains de Mer
Visited Prince of Monaco’s car collection
Visited Yacht Club de Monaco
Visited Hotel de Paris & wine cellar
Visited Fragonard & tried perfume making
Visited & met with Alumnus & GM of Fairmont Hotel Monte Carlo
Met with managers & Alumni from Société des Bains de Mer
Visited Prince of Monaco’s car collection
Visited Yacht Club de Monaco
Visited Hotel de Paris & wine cellar
Visited Fragonard & tried perfume making
Visited & met with Alumnus & GM of Fairmont Hotel Monte Carlo
Met with managers & Alumni from Société des Bains de Mer
Visited Prince of Monaco’s car collection
Visited Yacht Club de Monaco
Visited Hotel de Paris & wine cellar
Visited Fragonard & tried perfume making
Visited & met with Alumnus & GM of Fairmont Hotel Monte Carlo

Luxury event

A key element of the Master’s program challenges students to devise and deliver an event focused on the luxury industry. It is an opportunity for you to test your strategic and management planning skills, while getting closer to the industry and building your professional network.

Meet our program Alumni

Industry Sectors

A Glion education sets the foundation for success in hospitality and far beyond. Alumni go on to lead in luxury, finance, FMCG, and other global sectors. All statistics are an average from 2020-2023 graduates.

21%
Hospitality & TravelWorking in hospitality, tourism and F&B
61%
Luxury & BusinessWorking in luxury goods & services, agencies, events, banking and finance
18%
Other Careers & Emerging FieldsWorking in other industries
🇪🇸 Alejandro Diaz Marti Key Account Manager
Le Collectionist, Paris, France
Linkedin
🇨🇭 Alexandra Nannini Cartier Retail Management - ASPIRE Europe
Cartier, Geneva, Switzerland
Linkedin
🇭🇺 Benedek Molnar Multi-Outlet Assistant Restaurant Manager
KITCHEN by Osman Sezener – The Bodrum EDITION
Linkedin
🇮🇹 Benedetta Lanati Luxury Event Planner
Giorgia Farina, Milan, Italy
Linkedin
🇩🇪 Cecile DijouxGuest Relations Manager
InterContinental Resorts French Polynesia, Bora Bora, French Polynesia
Linkedin
🇫🇷 Céleste Le HétetQuality Specialist
Orient Express, Paris, France
Linkedin
🇹🇭 Chanipa SarasinCo-Founder
KAANI, Bangkok City, Thailand
Linkedin
🇩🇪 Charlot BolligAssistant Guest Relations Manager
Jumeirah Marsa Al Arab, Dubai, UAE
Linkedin
🇯🇲 David RickettsFounder – CEO
Akee Events, Kingston, Jamaica
Linkedin
🇨🇷 Diego Cascante Ramirez Assistant Loyalty Manager
EDITION, Tokyo, Japan
Linkedin
🇪🇸 Alejandro Diaz Marti Key Account Manager
Le Collectionist, Paris, France
Linkedin
🇨🇭 Alexandra Nannini Cartier Retail Management - ASPIRE Europe
Cartier, Geneva, Switzerland
Linkedin
🇭🇺 Benedek Molnar Multi-Outlet Assistant Restaurant Manager
KITCHEN by Osman Sezener – The Bodrum EDITION
Linkedin
🇮🇹 Benedetta Lanati Luxury Event Planner
Giorgia Farina, Milan, Italy
Linkedin
🇩🇪 Cecile DijouxGuest Relations Manager
InterContinental Resorts French Polynesia, Bora Bora, French Polynesia
Linkedin
🇫🇷 Céleste Le HétetQuality Specialist
Orient Express, Paris, France
Linkedin
🇹🇭 Chanipa SarasinCo-Founder
KAANI, Bangkok City, Thailand
Linkedin
🇩🇪 Charlot BolligAssistant Guest Relations Manager
Jumeirah Marsa Al Arab, Dubai, UAE
Linkedin
🇯🇲 David RickettsFounder – CEO
Akee Events, Kingston, Jamaica
Linkedin
🇨🇷 Diego Cascante Ramirez Assistant Loyalty Manager
EDITION, Tokyo, Japan
Linkedin
🇪🇸 Alejandro Diaz Marti Key Account Manager
Le Collectionist, Paris, France
Linkedin
🇨🇭 Alexandra Nannini Cartier Retail Management - ASPIRE Europe
Cartier, Geneva, Switzerland
Linkedin
🇭🇺 Benedek Molnar Multi-Outlet Assistant Restaurant Manager
KITCHEN by Osman Sezener – The Bodrum EDITION
Linkedin
🇮🇹 Benedetta Lanati Luxury Event Planner
Giorgia Farina, Milan, Italy
Linkedin
🇩🇪 Cecile DijouxGuest Relations Manager
InterContinental Resorts French Polynesia, Bora Bora, French Polynesia
Linkedin
🇫🇷 Céleste Le HétetQuality Specialist
Orient Express, Paris, France
Linkedin
🇹🇭 Chanipa SarasinCo-Founder
KAANI, Bangkok City, Thailand
Linkedin
🇩🇪 Charlot BolligAssistant Guest Relations Manager
Jumeirah Marsa Al Arab, Dubai, UAE
Linkedin
🇯🇲 David RickettsFounder – CEO
Akee Events, Kingston, Jamaica
Linkedin
🇨🇷 Diego Cascante Ramirez Assistant Loyalty Manager
EDITION, Tokyo, Japan
Linkedin

Similar programs

Master of Science in Hospitality, Entrepreneurship and Innovation

Designed for career-switchers, aspiring or current entrepreneurs, as well as professionals who own a family business, this Master’s teaches the A-to-Z of entrepreneurship

Master of Science in Real Estate, Finance and Hotel Development

This Master’s provides a comprehensive and systematic understanding of real estate, capital markets and global hotel development.

Master of Science in Hospitality Business Leadership

This Master’s provides a comprehensive and systematic understanding of real estate, capital markets and global hotel development.

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    Study in Switzerland

    Learn in a world center of luxury

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    Internship or Business Research Project

    Gain vital real-world experience

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    Next start dates

    Spring 2026 and Fall 2026

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    Duration

    1.5 years/3 semesters

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    Credits

    ECTS 90/US 45

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    Direct industry access

    Exclusive visits to fashion brands and luxury companies

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    Build your network

    Meet industry leaders and elite visiting faculty

    Personalized career support

    Use our expertise and contacts to power your career

    Semester 3

    Business Research Project or Internship

    Choose the Business Research Project option and produce an independent research project demonstrating advanced research skills, planning and self-management abilities as well as agility in information handling.

    Opt to undertake an internship and you will carry out a six-month work placement then write an Applied Research Report to examine your experience as a further contribution to your professional development.