Our Faculty

Alphy Johnson

Alphy has been lecturing at Glion for six years, teaching online MBA courses in Hotel Development and Asset Management, Managerial Finance and Revenue Management. He has also guest lectured on campus, sharing his experiences and expertise in the specialization subjects of Hotel Asset Management, Resort Development and Key Performance Indicators. Alphy has more than 40 years of international hospitality experience, having been a founder member of Rosewood Hotels and latterly President of International Hospitality Advisor. He has an MBA from Glion.

Campus: Switzerland
E. alphy.johnson@ext.sommet-education.com

Jonathan Humphries

Hotel Development & Asset Management Specialisations

Jonathan Humphries heads up the Specializations in International Hotel Development and Finance for both the Bachelors and the Masters Programs. The specializations combine academics, industry experts and partners to create a best-in-class learning experience for the students. In addition, Jonathan is Chairman and Owner of HoCoSo, head of a team focused on creating new hospitality concepts. He has 22+ years’ experience in industry, consulting and academia. He has an Executive MBA from the Kellogg School of Management, University of Northwestern, Chicago.

Campus: Switzerland & London
E. jonathan.humphries@glion.edu

Pia Huh

Management Finance & Accounting, Managerial Accounting, and Dissertation

Pia joined Glion in 1999, and has taught courses in hospitality real estate finance, property asset management, corporate finance, portfolio management, and management finance and accounting. She holds an MSc in Banking and Finance, an MPS in Hospitality Real Estate Finance, and is currently pursuing a DBA in an area of pension funds.
Campus: Switzerland

E. pia.huh@glion.edu

Debra Adams

Corporate Finance, Financial Management and Management Accounting

Debra has held positions at a number of hotel schools in the UK and Switzerland. She develops financial management programmes for the academic and training sector for senior managers, and has worked with a number of international hotel groups. Debra holds an MA in E-Learning and is qualified with the Chartered Institute of Management Accountants.

Campus: London

E. debra.adams@glion.edu

Victoria Charles

Human Resource Management

Victoria spent several years employed in the restaurant and café bar sector where she worked as a General Manager before specialising in Human Resources. This time spent working in the industry gave her an insight into the importance of attracting, retaining and developing the right people in order to help organisations to succeed. Having obtained her MA in Human Resource Management Victoria then moved into teaching and lecturing in Higher Education and delivering Chartered Institute of Personnel and Development (CIPD) courses for HR professionals. She is a qualified teacher (PGCE) and a Chartered Member of the CIPD.

Campus: London
E. victoria.charles@glion.edu

Neil Coade

Economics, International Law, Business Ethics

Neil brings extensive experience of management, training and lecturing. He is the Director of his own consultancy company, the author of several successful books, and a specialist lecturer in global business and strategic management. Neil also has experience of working for a range of major international organisations.

Campus: London
E. neil.coade@gilon.edu

Christelle Herbin

Christelle joined Glion in 2010, and currently teaches on our BBA and MSc programs in topics related to rooms division and hospitality. She boasts over 20 years of international experience in Asia, Central America, Europe and the Caribbean, where she worked for a wide variety of institutions related to tourism, hospitality, education and governance.

Campus: Switzerland
E. christelle.herbin@glion.edu

Susan Landtwing

Business Ethics and Corporate Social Responsibility

Susan has over 16 years of experience in the hospitality industry, having held a range of management positions in various hotels. She has been teaching hospitality management subjects at undergraduate level since 1998, and holds an MBA (with a specialization in hospitality) from Oxford Brookes University.

Campus: Switzerland
E. susan.landtwing@glion.edu

Michael Heyward

Revenue and F&B Management

Michael has over 25 years’ experience in hospitality, particularly in revenue management, hotel operations and corporate roles. He has worked for independent hotels, IHG and AccorHotels, as well as five-star hotels across Europe, Asia and the Pacific. Michael has a proven track record for revenue and team development.

Campus: London
E. michael.heyward@glion.edu

Dr Denise Shelley Newnham

Leadership and intercultural management

Prior to joining Glion, Denise worked at the University of Geneva and the University of Helsinki. After starting her career as a banquet and bar manager in South Africa, Denise then obtained her BA and Master’s degrees. She gained her PhD from the University of Bath, focusing on development work research.

Campus: Switzerland
E. denise.shelleynewnham@glion.edu

Ed Schofield

Business Development and Strategy

Ed joined Glion in 2008 and currently works as a lecturer. Prior to moving into academia, he worked as a General Manager, in charge of Renaissance Hotels under the Marriott banner. He originally studied at Leeds Beckett University and holds an MSc in International Hospitality Management.

Campus: Switzerland
E. edmond.schofield@glion.edu

Mark Britton Jones

Marketing, Leadership and Intercultural Management

Mark’s career in hospitality, airlines and travel & tourism spans 30 years, all of which underpins his commercial know-how for the hotel sector. Mark brings hospitality experience from the front line up to executive level – a deep understanding of the industry which was further advanced after he achieved an MBA in Hospitality & Service Industries Management from Glion. As a consultant lecturer to Glion London, Mark delivers courses covering Marketing, Leadership and Intercultural Management, C&E Management, New Product Development and Innovation, and Operations Services. He also delivers the luxury specialisation for our Bachelor students.

Campus: London
E. mark.jones@glion.edu

Dr Barbara Czyzewska

Head of Luxury Marketing and Brand Management

Barbara has a strong academic background in hospitality and tourism studies, with particular expertise in marketing and branding in luxury hospitality. She is currently Head of Luxury Marketing and Brand Management Specialization in our Bulle campus. Prior to joining Glion, Barbara led the MA Luxury Hospitality Management program at University of West London. She holds a PhD in Hospitality Management and a Postgraduate Certificate in Teaching in Vocational Subjects, together with an MA and BSc in Tourism Destination Management. Barbara recently published a book entitled ‘The Story of Hilton Hotels: Little Americas’.

Campus: Switzerland
E. barbara.czyzewska@glion.edu

Laury I. Chatonnier

After graduating with a Bachelor’s in Corporate Communication, Laury started her career in hospitality within the Four Seasons Hotels & Resort Company. There she worked on three openings, and at four established hotels, as front office manager and revenue manager. In 2011, she joined the team in GIHE, to share the experience she has gained throughout her years in the industry. Using the Master of Science in Instructional Design and Technology she obtained in June 2014, Laury constantly works to adapt to the changing student needs and educational approach.

Campus: Switzerland
E. laury.chatonnier@glion.edu

Dr Nicoletta Giusti

Luxury Business Environments

Nicoletta Giusti PhD is an academic with more than 20 years of research and teaching in the fields of Luxury, Fashion and Design, from the Bachelor level to MBA, in several Business Schools and Universities in Europe. She comes from family business in luxury menswear founded in 1887 and has a wide range of professional and entrepreneurial contacts in the Luxury and Fashion industry. She has worked as a consultant for several fashion firms and is Professor Ambassador for the Program LVMH INSIDE 2018.

Campus: Switzerland
E. nicoletta.giusti@glion.edu

Anu Laukkala

Marketing

Anu has taught marketing at undergraduate and postgraduate level in hospitality schools throughout Switzerland for over twelve years, and now also runs the Glion Applied Business Projects. A graduate from Aalto University (Helsinki School of Economics and Business Administration), she holds both an MBA in Digital Technology Management and an MSc in Marketing. Before entering the world of academia, she worked at Total Quality Management and consulted for public sector procurement and supply chain management.

Campus: Switzerland

E. anu.laukkala@glion.edu

Bernd Rosenthal

Fundraising for Events; Sports Commercialization and Governance; Hospitality – International Event Management

Bernd teaches various courses at Glion, from Semester 4 until Semester 7. Passionate about the events industry, Bernd also facilitates live event experiences for students during their final projects. In both 2015 and 2017, he delivered the biggest ever student-created events in Montreux with his student teams.

Campus: Switzerland

E. bernd.rosenthal@glion.edu

Darren Sleeman

Darren has been teaching various marketing subjects at Glion for over 11 years. He is currently teaching Hospitality Marketing Essentials. He holds an MBA in Hospitality Marketing from Les Roches Global Hospitality Education, as well as an SME Tourism Certificate from the University of South Africa.

Campus: Switzerland

E. darren.sleeman@glion.edu

Claudio Zucco

Tourism and Event Management

Claudio has been with Glion for more than 30 years, and currently designs and delivers courses related to tourism and events management. Alongside this, he is also a tutor of dissertations and other Capstone projects. His areas of expertise include destination management, transportation and sustainability in tourism.

Campus: Switzerland
E. claudio.zucco@glion.edu

Giovanni Manfredini

International Event Management Specialization Lead, Marketing & Sales Subject Lead

Giovanni leads our International Event Management specialization, as well as our Marketing and Sales courses. He has had over 30 years of experience in a range of industries, taking on managerial roles at organizations in Europe, Russia and the USA. Giovanni holds an MBA in Marketing, Digital Communication and Sales Management.

Campus: Switzerland
E. giovanni.manfredini@glion.edu

Dr Martin Senior

Services Marketing

Martin has been teaching management and marketing for over twenty years, lecturing at undergraduate and graduate levels. He holds a BSc in Catering Administration, an MA in E-Learning and a PhD in Services Marketing. Prior to teaching, Martin began his career in hospitality, working in hotels, restaurants and bars.

Campus: Switzerland
E. martin.senior@glion.edu

David Gouaut

Chef Barman Instructor

David joined Glion as Head Bartender/Instructor in 2018 after making the move to Switzerland from Canada. His 14 years of bar experience spans the globe, with roles in Australia, Belgium, Spain, the UK and France. David has worked in senior positions, including Bar Supervisor, Senior Mixologist and Bar Manager, with notable experience in opening. Fluent in French, Spanish and English, his academic achievements include a BTS in Catering Hospitality, High Level Bar Training and a Baccalaureate of Professional Aptitude in Hotel Business.

Campus: Switzerland
E. david.gouaut@glion.edu

Irène Cadar

Rooms Division Instructor

Irene brings a background in rooms division and hospitality from both the USA and Switzerland. Prior to joining Glion, Irene worked at international companies such as Fairmont and Hilton. Irene holds a BBA in Hospitality from Les Roches Global Hospitality Education (then Les Roches International School of Hotel Management).

Campus: Switzerland
E. irene.cadar@glion.edu

Patrice Oriol

Senior Service Instructor

Patrice has a long history with Glion. He has taught students on both our Bachelor’s and graduate degrees. He has worked as a Senior Service Instructor, organising events and team-building activities for multinational companies. Patrice recently opened Glion’s restaurant, Fresh, a new concept developed by Meilleur Ouvrier de France award winner Benoit Carcenat.

Campus: Switzerland

E. patrice.oriol@glion.edu

Eric Foret

Practical Arts

Eric began his career in the pastry shops in France. He then moved to the UK, taking on a number of Head Pastry and Sous Chef positions. While in the UK, Eric was part of the opening of Ascot’s Dorchester Collection hotel. He then returned to France, working as Head Pastry Chef at Relais Desserts.

Campus: Switzerland
E. eric.foret@glion.edu

Fabien Foare

MOF Traiteur – Executive Chef – Director of Food Production

Fabien’s experience as an academic instructor and chef has seen him teach at some of the world’s most esteemed restaurants and institutes. An experienced chef with accomplished skills in food and beverage, in 2011 Fabien was awarded the Meilleur Ouvrier de France accolade, a status only bestowed to the world’s most talented chefs and hospitality professionals.

Campus: Switzerland
E. fabien.foare@glion.edu

Benoit Carcenat

MOF Cuisine – Senior Lecturer

Benoit joined Glion in July 2017, and boasts nearly 20 years of experience in the hospitality industry. He has worked in Michelin-starred restaurants and luxury hotels, including Hôtel de Ville de Crissier, considered one of the finest restaurants in the world. In 2015, he received the world-renowned Meilleur Ouvrier de France award.

Campus: Switzerland
E. benoit.carcenat@glion.edu

Chantal Wittmann

MOF Restaurant Senior Lecturer

Chantal has over 30 years of teaching experience within hospitality. She has coached students for competitions, held a number of academic roles and has worked for a range of hospitality organizations across France. In 2011, Chantal won the world-renowned Meilleur Ouvrier de France award. She joined Glion in 2017.

Campus: Switzerland
E. chantal.wittmann@glion.edu

Dr Imogen Long

Dissertation Supervisor

Imogen supervises dissertations at both undergraduate and Master’s level for students in our London and Swiss campuses. She is an experienced lecturer, having worked for over 15 years in higher education in the UK and Ireland. Previously, she taught at the University of Leeds, the University of Limerick, the University of Sheffield and the University of Hull. Imogen has a PhD in French Studies from the University of Leeds and became a Senior Fellow of the Higher Education Academy in 2020.

Campus: London
E. imogen.long@glion.edu

 

Olive Yanli Hou

Mandarin Chinese Language

Olive is a communication and PR strategist with expertise in promoting cultural exchange between Europe and Asia. Former editor of China Entrepreneur Magazine and a trained journalist, she is experienced in delivering complex communication strategies for major businesses and luxury brands. In addition to working within a Chinese communications consultancy, she has provided Mandarin Chinese language and cultural training to European institutions and corporations. Olive holds an MA in Creative Industries Management from the University of St Andrews and an MA in Chinese Literature from Shandong University, China.

Campus: London
E. olive.hou@ext.glion.edu

Zabin Visram

English Language

Zabin brings over 20 years’ teaching experience to Glion, having previously worked at the University of Warwick, University of London, University of West London and The Open University. Academic achievements include a first class honours degree in Computer Science, a Master’s degree in Education and she is currently studying a doctorate in intercultural relations. A Senior Fellow of the HEA, Zabin has taught both undergraduate and masters courses in technology, digital marketing, academic writing, international hospitality, and tourism and events management.

Campus: London
E. zabin.visram@glion.edu

Cynthia Molteni Rillo

Spanish Language

Cynthia received her diploma degree in Law in 1997 and joined two post-graduate programmes in 2000. She has worked in both the private and public sectors in Argentina and holds a DipHE as a Teacher of Social Sciences. She has an extended career as a teacher in Buenos Aires, including for Universidad de Buenos Aires, and as a private tutor in The Hague and in London. She has been an active member in Colegio Publico de Abogados de la Capital Federal since 1997.

Campus: London
E. cynthia.molteni-rillo@glion.edu

Michelle Wells

English Language

Michelle is an internationally experienced hospitality professional and educator, who also has a background in event management. She holds a Master’s degree in Convention and Events Management from Southern Cross University, Australia. She has worked in hospitality education as a lecturer for Glion, Les Roches, Hotel Management School in Switzerland and as a facilitator in Mexico and Ukraine. Her professional career in hospitality has taken her from resorts in Greece to the UK and the Maldives, with stops in Switzerland along the way. Most recently, she has operated as an independent hospitality consultant and trainer for companies across the world.

Campus: London
E. michelle.wells@glion.edu

Sidi Mohamed Beldjilali

IT and Statistics

Sidi is an Algerian with a strong French and Swiss connections. He has been teaching at Glion since 2014, starting with Geopolitics and more recently focusing on IT and Statistics. He has also been responsible for the BBA online courses, as well as acting as distance tutor for both Bachelor’s and Master’s theses. Prior to joining Glion, Sidi worked for a number of international organizations, including the Council of Europe and the International Justice Institute.
Campus: Switzerland
E. sidimohamed.beldjilali@glion.edu

Cliff Kast

Academic English

Cliff teaches Academic English and Applied Linguistics at Glion and supervises postgraduate dissertations in these disciplines. With over 25 years of teaching experience, he has worked at several universities in South Africa and Britain, as well as holding teacher-training positions in both Britain and China. A specialist in academic discourses, his current research interests include critical thinking, reading cognition, and critical pedagogy, elements of which are the focus of his doctoral studies.

Campus: London
E. clifford.kast@glion.edu

Zoe Conlon

Program Manager and Senior Lecturer

A graduate of Oxford Brookes, Zoe holds a BSc Hons in Hospitality Management and an MA in Higher Education Practice. She joined Glion in 2015 and currently manage the Master’s program. She is also a Fellow of the HEA and a member of the Institute of Hospitality. An accomplished lecturer since 2008, Zoe previously worked in events, sales and marketing for hotels and restaurants in London.

Campus: London
E. zoe.conlon@glion.edu

Lilia Sauvageat-Contla Landa

Spanish Language

Lilia teaches beginner and intermediate-level Spanish on our foreign language programs. An experienced Spanish lecturer, Lilia has previously worked in the USA on a bilingual program. She holds a BSc in Oceanology from the Autonomous University of Baja California and a language teacher certificate.

Campus: Switzerland
E. lilia.sauvageat-contlalanda@glion.edu

Dr Bruno Levasseur

French

Originally from France, Bruno joined Glion London in 2012. He currently convenes French at beginner, elementary and intermediate levels. A researcher in French politics, culture and society, aspects of Bruno’s work have appeared in a number of academic journals. He holds a PhD from the University of Birmingham (UK).

Campus: London
E. bruno.levasseur@glion.edu

Dr Francesco Screti

Spanish Language, Communication and Research Methods

Francesco has over ten years of pedagogical experience, teaching a range of courses, as well as tutoring several BA and MSc dissertations. He holds an MA in Communication Studies, a MPhil in Linguistics and a Doctorate in Sociolinguistics. Francesco speaks English, French, Italian, Spanish and Portuguese.

Campus: Switzerland
E. francesco.screti@glion.edu

Eric Mabilon

Advanced Hotel Operations

Eric spent the first eight years of his professional career working in the Rooms Division of many premium hotels, mainly in the UK and Switzerland. His last position before joining Glion was Front Office Manager. Holder of an MSc in Hospitality Organisational Training and Management from Endicott College (USA), Eric taught Rooms Division Management at Glion, before moving over to postgraduate and Master programs. He is now also in charge of the coordination of the Master programs.

Campus: Switzerland
E. eric.mabilon@glion.edu

Reka Mizsei

Bachelor Program Manager and Senior Lecturer

Reka joined Glion in 2016 and currently holds the positions of Bachelor Program Manager and Senior Lecturer. She teaches Revenue and Operations Management. Reka brings 16 years’ experience working in luxury hotels. She is also a member of the Academic Board, the Institute of Hospitality, an Associate of HOSPA and a Fellow of the HEA.

Campus: London
E. reka.mizsei@glion.edu

Paul Chappel

Food and Beverage Management

Paul joined Glion in 2008, and has taught on our Bulle, Glion and London campuses. Prior to this, he worked as a lecturer, programme manager and Head of School at a range of UK institutions. In 2015, Paul gained a Master’s degree from Glion in Organisational Training and Education.

Campus: Switzerland
E. paul.chappel@glion.edu