Executive Master’s in Luxury Management and Guest Experience

– Specially designed for experienced managers

– Flexible format that fits with your busy schedule

– Executive coaching and high-level networking

– Residential weeks in Switzerland and the UK

Study While Working

Next intake: October 24 2022

Accredited by:

Immerse yourself in luxury

Acquire business-critical knowledge

Network with an executive-level peer group

Learn from acknowledged luxury experts

Benefit from one-to-one executive coaching

Module 1
Online Delivery
1 week residential
Module 2
Online delivery
Module 3
Online delivery
1 week residential
Module 4
Online Delivery
Applied business project
Applied business project
Optional Extra time

With at least five years of professional experience on your CV, now is the time to take your career to the next level. This Executive Master’s is purpose-designed to help you get there – with flexible study that means there’s no need to give up your current role.

At the heart of this program are four leadership-focused distance learning modules of 12 weeks’ duration each.

They are:

· Module 1: Exploring New Luxury Ecosystems
· Module 2: Branding in the Digital World
· Module 3: Delivering Excellence in Guest Experiences
· Module 4: Implementing a Sustainable Luxury Strategy

You will also take part in a number of Master Classes in areas such as branding, omnichannel sales, behavioral sciences and strategic sustainable investments and investors.

At the end of the taught curriculum, you will have a further six months to complete a Business Research Project focused on a real-world luxury industry business challenge.

The key to this program is its flexibility, enabling you to balance your learning with the demands of your professional role.

You will have 14-18 hours of study per week, with free access to smart tools and applications throughout the program. The curriculum is delivered through high quality digital courses accompanied by expert Master Classes, panel discussions and networking opportunities.

In each online module there are five to six Live Connect sessions of two hours’ duration, which are duplicated to cover different time zones. These sessions are virtual classes with faculty, enabling you to ask questions, interact with classmates and deliver presentations.

Two on-campus residential weeks, one in Switzerland and one in the UK, are an important element of your program. You will be based at Glion campus, in the hills above Montreux, and London campus, which places you just 45 minutes by public transport from the vibrant heart of the city.

These immersive weeks incorporate face-to-face classes, workshops and discovery field trips, providing the perfect opportunity to connect and network with your executive-level peer group.

Celebrating our 60th Anniversary in 2022, Glion now occupies a unique position at the apex of luxury and hospitality business education. In doing so, we mirror the evolution of the luxury industry itself, where flawless service and creating memorable experiences have become essential to success.

While studying this Master’s, you will learn from specialist faculty and Visiting Lecturers who are drawn directly from the industry as well as the world of academia.

You will have plentiful opportunities to connect and network with faculty and fellow students while you study; then after graduation you will join an international Glion alumni community now 16’400 strong.

Admission requirements

Application deadline 2022: October 24

Minimum age: 27 years old at the start of the program.

Education: University degree in any discipline.

English language entry requirements: You must be proficient in English.

Professional Experience: Demonstrated leadership potential. Minimum 5 years at managerial level.

Fees

Compulsory Expenses

Tuition fees: 40,000 CHF

Two residential weeks*: 4,000 CHF

 

*Accommodation, breakfast, dinner and travel expenses to and from campus are excluded.

Glion reserves the right to review and modify the fees and Terms and Conditions at any time and without prior notice. To maintain the standards expected from the institution, the fees are reviewed annually

Program Structure

Course overview
Module 1
Online Delivery
1 week residential
Module 2
Online delivery
Module 3
Online delivery
1 week residential
Module 4
Online Delivery
Applied business project
Applied business project
Optional Extra time
Academic Content

With at least five years of professional experience on your CV, now is the time to take your career to the next level. This Executive Master’s is purpose-designed to help you get there – with flexible study that means there’s no need to give up your current role.

At the heart of this program are four leadership-focused distance learning modules of 12 weeks’ duration each.

They are:

· Module 1: Exploring New Luxury Ecosystems
· Module 2: Branding in the Digital World
· Module 3: Delivering Excellence in Guest Experiences
· Module 4: Implementing a Sustainable Luxury Strategy

You will also take part in a number of Master Classes in areas such as branding, omnichannel sales, behavioral sciences and strategic sustainable investments and investors.

At the end of the taught curriculum, you will have a further six months to complete a Business Research Project focused on a real-world luxury industry business challenge.

How you’ll learn

The key to this program is its flexibility, enabling you to balance your learning with the demands of your professional role.

You will have 14-18 hours of study per week, with free access to smart tools and applications throughout the program. The curriculum is delivered through high quality digital courses accompanied by expert Master Classes, panel discussions and networking opportunities.

In each online module there are five to six Live Connect sessions of two hours’ duration, which are duplicated to cover different time zones. These sessions are virtual classes with faculty, enabling you to ask questions, interact with classmates and deliver presentations.

Residential study weeks

Two on-campus residential weeks, one in Switzerland and one in the UK, are an important element of your program. You will be based at Glion campus, in the hills above Montreux, and London campus, which places you just 45 minutes by public transport from the vibrant heart of the city.

These immersive weeks incorporate face-to-face classes, workshops and discovery field trips, providing the perfect opportunity to connect and network with your executive-level peer group.

Make the luxury connection at Glion

Celebrating our 60th Anniversary in 2022, Glion now occupies a unique position at the apex of luxury and hospitality business education. In doing so, we mirror the evolution of the luxury industry itself, where flawless service and creating memorable experiences have become essential to success.

While studying this Master’s, you will learn from specialist faculty and Visiting Lecturers who are drawn directly from the industry as well as the world of academia.

You will have plentiful opportunities to connect and network with faculty and fellow students while you study; then after graduation you will join an international Glion alumni community now 16’400 strong.

Admission requirements and tuition fees

Admission requirements

Application deadline 2022: October 24

Minimum age: 27 years old at the start of the program.

Education: University degree in any discipline.

English language entry requirements: You must be proficient in English.

Professional Experience: Demonstrated leadership potential. Minimum 5 years at managerial level.

Fees

Compulsory Expenses

Tuition fees: 40,000 CHF

Two residential weeks*: 4,000 CHF

 

*Accommodation, breakfast, dinner and travel expenses to and from campus are excluded.

Glion reserves the right to review and modify the fees and Terms and Conditions at any time and without prior notice. To maintain the standards expected from the institution, the fees are reviewed annually

Watch our webinar and Q&A

Learn more about the Executive Master’s in Luxury Management and Guest Experience in our recorded webinar and Q&A.

Watch on YouTube

Careers that
started at Glion

“It is evident that Glion as a brand name puts you to the top of any pile of CVs in luxury hospitality”

Benjamin Dalton

Glion alumni network

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