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For the sixth episode of our video interview series ‘Listening to Leaders of Tomorrow’, we asked Master’s student Giulia d’Amore to tell us all about luxury experiences in the private jet sector.

The market in private jet charters is predicted to be worth just over $21 billion by 2026. It’s a hot market, and that inevitably attracts new entrants. At the same time, with more brands competing for clients the onboard experience is becoming a key differentiator.

As a student of our Master’s in Luxury Management and Guest Experience, Giulia d’Amore explores service innovations day-in, day-out. So for her episode of ‘Listening to Leaders of Tomorrow’ she chose luxury experiences in the private jet sector as her specialized topic.

Speaking to Insider Editor Martin Green, Giulia highlights ways in which guest expectations are evolving, and name checks some operators already doing interesting and innovative things.

Watch the full interview below.

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