Executive Master’s in Luxury Management and Guest Experience

Study while working

Featuring four leadership-focused distance learning modules, plus executive coaching, this flexible-study executive degree provides experienced managers with the tools to progress to senior leadership positions in the luxury sector.

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Accreditations

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Course Summary

More than just a degree

If you have managerial experience but now need the specialized knowledge to take your luxury career to a new dimension, this flexible-study executive program lets you learn without leaving your present role.

And with Residential Weeks in Switzerland and the UK, you’ll enjoy exceptional networking alongside face-to-face classes, workshops and discovery trips.

Study while working

No need to leave your present role

Manageable workload

14-18 hours of study per week

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Start dates

Fall 2025

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Duration

12 months

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Credits

ECTS 60 / US 30

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Real-world experience

Business Research Project

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Residential weeks

In Switzerland and the UK

Realize your potential

Benefit from one-to-one executive coaching

Tuition Fees & Admission Requirements

Course Structure

The study pathway encompasses four leadership-focused modules covering topics such as digital transformation, sustainability and understanding customer behavior.

These are supplemented by masterclasses on branding, behavioral sciences, and more, plus a workshop on design thinking.

Module 1

Exploring New Luxury Ecosystems

Develop a strategic understanding of the luxury sector and its future directions.

12 weeks online

Module 2

Branding in the Digital World

Examine how luxury brands create, sustain, and communicate value in an evolving landscape.

12 weeks online

Module 3:

Delivering Excellence in Guest Experiences

Acquire the expertise necessary to deliver excellence in luxury guest experiences.

12 weeks online

Module 4:

Implementing a Sustainable Luxury Strategy

Develop the capability to lead transformation and ensure the sustainability of luxury brands.

12 weeks online

Module 5:

Business Research Project

Produce an independent research project in collaboration with a partner company.

Why students love this degree

Meet our senior leadership alumni


Distance learning allows me to continue managing our operations and receiving clients here in Beverly Hills. We make ourselves available when our clients want us to be there, so without this as an option, there was no way I would have been able to join the inaugural Executive Master’s class.
Michelle TangCo-founder & CEO, IMA ART Fertility, California, USA
The residential week was amazing. Connecting with my fellow students was great, although as the youngest in the group, I was a little intimidated at first, but also excited. We all have different backgrounds, but we all share the same interest and passion for the luxury industry. That really shone through during the classes, when everyone had a different perspective to bring to the table, which I found really rewarding.
Federica ProcopioKey Account Manager, Nuxe Group, Milan, Italy
The course is really well structured and you can easily balance it with your work life. For example, you can view a recording of any of the classes if you're unable to attend online, which means you don't miss anything important. What's even better is the fact that, because i'm studying while working, I get the opportunity to apply what I've learned in a professional environment instantly.
Gianmarco De LunaGuest Experience Manager, Four Seasons Hotels and Resorts, Dubai, UAE
Investing in your relationships can pay you back throughout your life and learning from the best senior professionals – which we do at Glion – is crucial. It helps you grow and improve your skillset, stay on top of the latest industry trends, keep abreast of the job market, meet potential mentors, partners and clients and gain access to the necessary resources that will boost your career.
Alexandra Alves GasparCEO, Harbour Wealth Management, Dubai, UAE
The entire point of it is to create a network and see how it can help. That's the power of alumni: putting Glion people, who we know are extremely well educated and will be able to deliver fantastic work, in good positions around the world.
Simon JosephVice President Brand Strategy Consultant, SMJ, Zurich, Switzerland
Glion gave me a lot of structure because that means there was a methodology. There is a reasoning behind, there is research, there are case studies, there are best examples, there are best practices and Glion gave me that confidence.
Natalia JaramilloCo-Founder and Managing Director EMENA/APAC, The Luxury Eye, Dubai UAE

Learn alongside your current role

The flexible study plan lets you learn at a pace that’s comfortable, and which you can balance with the demands of your professional role. A typical week involves:

  • 5 hours project assignment and case studies
  • 8 hours self-study and group work
  • 2 hours Live Connect sessions
  • 1 hour live interaction with faculty (recorded)

Live Connect sessions

In each online module there are five to six Live Connect sessions of two hours’ duration, which are duplicated to cover different time zones. 

These sessions are virtual classes with faculty, enabling you to ask questions, interact with classmates and deliver presentations.