Visiting Faculty – Behavioral Aspects of Customer Engagement
The founder of Total Leadership, Daniele Perchiazzi is an experienced corporate trainer and executive coach who has designed and delivered training programs in 20 countries across four continents. A recognized expert in the field of psychometric tools for the corporate environment, he also counts leadership development, change management, effective communication, and selling with emotional intelligence among his areas of expertise. With a background in luxury, having worked for Dolce & Gabbana, Zegna and Louis Vuitton, he is ideally placed to teach ‘Behavioral Aspects of Customer Engagement’ to Glion students. He is additionally an Adjunct Professor at the International University of Monaco.