30 crises and counting – The general manager’s guide to dealing with a downturn
The impact of coronavirus may be unprecedented, but crises are nothing new in hospitality. Glion Masters alumna, Jacqueline Volkart, has managed hotels through more than 20 downturns, including recessions, hurricanes, virus outbreaks and acts of terrorism....
Read more
First (and last) impressions count – alumna defines the guest experience in her #firstjob at The Landmark London
On her first day of studies at Glion, BBA student Gemma Herd already knew the role she wanted after graduation. And when you know what you want, the action you need to take becomes so much clearer. In the latest edition of our ‘My First Job’ feature...
Read more
Where’s the smart money going? Navigating real estate investments post-covid
As part of our Leading Hospitality Through Turbulent Times series, journalist Stuart Pallister reports on a presentation by Mahdi Mokrane, Head of Investment Strategy and Research, Patrizia AG, to Glion students in June. Mahdi’s online guest lecture was on...
Read more
Become a Contributor
If you would like to write for this blog, get in touch.