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All Articles

From Glion Spirit to luxury spirit: how Louis Becker’s career journey took him to the world’s most renowned cognac
From Glion Spirit to luxury spirit: how Louis Becker’s career journey took him to the world’s most renowned cognac

Having already accumulated an impressive list of luxury names on his resume, Glion Master’s graduate Louis Becker is today Prestige Sales Manager for Rémy Cointreau in the German-speaking part of Switzerland. And that means responsibility for a spirit that is arguably the most prestigious of all: LOUIS XIII Cognac.

Community spirit: Glion graduate Massimo Ianni on the benefits of going local for independent hotels
Community spirit: Glion graduate Massimo Ianni on the benefits of going local for independent hotels

Glion alumnus and self-described ‘hotel midwife’ Massimo Ianni spoke to The Insider’s Ben McCormick about regenerative hospitality, the difference it can make and the pathways that led to him to becoming an advocate for it.

AI in luxury: automate the friction, protect the magic
AI in luxury: automate the friction, protect the magic

What is the real story surrounding AI adoption in the luxury sector? And what can we learn from the organizations which have moved forward with the technology most enthusiastically? The Insider got some answers to these questions – and plenty of other insights – from Digital Luxury Group, a Geneva-based strategy, intelligence and creative consultancy serving luxury and premium brands.

Beyond the exhibition: how luxury brands create value through artification
Beyond the exhibition: how luxury brands create value through artification

In her second guest article for The Insider, Dominika Kustosz-Lee, an art and luxury expert who specializes in the Korean market, analyzes the unique symbiosis that occurs when artist and luxury maison come together in the spirit of creativity…

Making customer interactions meaningful: new academic study plots the pathway to value co-creation
Making customer interactions meaningful: new academic study plots the pathway to value co-creation

A new research paper co-authored by Glion academic Mikèle Landry brings fresh insights to the service interaction between brands and their customers, arguing that giving the customer more agency in this relationship is essential for co-creating value. The Insider spoke to Mikèle to discover more…

The art of selling time: inside the luxury watch boutique
The art of selling time: inside the luxury watch boutique

Glion alumni Alessia Minatta and Guillaume Criquet have immersed themselves in the rarified world of the luxury watch boutique. A dream assignment, then, for The Insider’s Martin Green as he discovers the secrets of selling some of the planet’s most desirable timepieces…

World’s best luxury destinations - #10 a little Irish inspiration
World’s best luxury destinations - #10 a little Irish inspiration

Nature is in full bloom as we prepare the 10th instalment of our World’s Best Luxury Destinations series. And where better than the ‘Emerald Isle’ to celebrate this small but significant anniversary...

Ulkar’s ambition: how a Dubai-based alumna is taking on the ‘spaghetti monster’
Ulkar’s ambition: how a Dubai-based alumna is taking on the ‘spaghetti monster’

Ulkar Mammadzada has never been afraid of stepping outside her comfort zone, having moved abroad to study Law at just 17 years old, before discovering the delights of hospitality and securing a government scholarship to open up a very different future by joining Glion. Now she’s engaged in her biggest challenge yet: launching the UAE’s premier offer aggregator app, DiscGo.

From the nouveau riches to the new tech elite: tracing the history of conspicuous consumption
From the nouveau riches to the new tech elite: tracing the history of conspicuous consumption

It’s a concept that’s been around for more than a century, but how much do you really know about conspicuous consumption, its origins and – more importantly – how changing attitudes to it are influencing today’s luxury sector? Join Glion faculty Dr. Evrim De Groot for an in-depth exploration of this seminal phrase…

The Insider Podcast – Season 2, Episode 2: Dr. Alessio Delpero
The Insider Podcast – Season 2, Episode 2: Dr. Alessio Delpero

Season 2 of The Insider Podcast continues as we tackle the hottest topic on the hospitality business agenda: AI. Enjoy these expert insights from Dr. Alessio Delpero.

Intelligence insight: Glion alumnus Grisha Davidoff shares his experience of AI adoption in hospitality
Intelligence insight: Glion alumnus Grisha Davidoff shares his experience of AI adoption in hospitality

As an investor and hospitality entrepreneur, Glion alumnus Grisha Davidoff has been an enthusiastic adopter of AI. Following a recent Hospitality and Luxury Insight Council (HLIC) ‘Expert Session’, at which he shared his experience, Grisha spoke to The Insider about the technology’s applications, advantages and future.

Claiming the crossroads: how Glion is building the defining research voice in luxury hospitality
Claiming the crossroads: how Glion is building the defining research voice in luxury hospitality

At the intersection of two of the world's most dynamic industries, luxury and hospitality, sits a research opportunity that has – until now – remained largely unexplored. The Glion Research, Partnerships & Innovation (GRPI) team, led by Dr. Tiia Mäkinen, intends to change that. This is not just academic ambition; it is institutional strategy. We invited Tiia to tell us more…

Fit for business: how high achieving alumna Michelle Cristina Bühler balances professional and entrepreneurial life
Fit for business: how high achieving alumna Michelle Cristina Bühler balances professional and entrepreneurial life

At The Insider, we’ve interviewed plenty of Glion alumni performing important corporate roles; we’ve also spoken to a wide array of successful entrepreneurs. But never someone doing both simultaneously – until we met the remarkable Michelle Cristina Bühler…

“When we talk about perfume, we talk about emotion” – Maurizio Predieri on  scent identity
“When we talk about perfume, we talk about emotion” – Maurizio Predieri on scent identity

What makes us associate certain smells with specific feelings and memories? What goes into the process of creating a brand-new fragrance? And can our Glion brand identity be encapsulated in a perfume? The Insider’s Martin Green met up with Maurizio Predieri, creator of Ephèmera Firenze and founder of the Scent Identity Design method, to get some answers…

Vegan values: how Executive Master's graduate Mamta Reid is redefining luxury plant-based dining
Vegan values: how Executive Master's graduate Mamta Reid is redefining luxury plant-based dining

When Mamta Reid founded Tudore Tranquility in Tokyo, she brought with her a sharp entrepreneurial instinct and a vision for what plant-based fine dining could be. Completing an Executive Master’s in Luxury Management and Guest Experience at Glion has since given her the theoretical rigor to build on that foundation and the clarity to take it much further. The Insider discovers more…

Inspirational encounters: how Alice Calemard creates hospitality interiors that blend beauty with practicality
Inspirational encounters: how Alice Calemard creates hospitality interiors that blend beauty with practicality

With her passion for interior design awakened while studying at Glion, Alice Calemard set out to fulfil her dreams – and not even a cancer diagnosis could stop her. The Insider’s Martin Green met up with Alice to discover more…

Your mind, next level: the story of Dr. DAG, the healthy soft drink with the Glion connection
Your mind, next level: the story of Dr. DAG, the healthy soft drink with the Glion connection

Already a hit with the Glion students who’ve tried it, Dr. DAG is an innovative new soft drink that features a unique blend of plants, mushroom and healthy vitamins. The Insider discovers more from its creator and driving force, Glion faculty member Mariana Palmeiro…

Fine tuning: how Glion graduate Young Nguyen is helping hospitality businesses turn service into sustainable profit
Fine tuning: how Glion graduate Young Nguyen is helping hospitality businesses turn service into sustainable profit

How does a Vietnamese boat refugee end up running a company that helps hotels improve profit conversion and delivers a return on investment that frequently tops 1000% in the first year? The Insider's Ben McCormick spoke to Glion alumnus Young Nguyen to find out.

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